![]() ![]() Note: you may have noticed that the age bands are different sizes. The columns are already sorted from largest to smallest, I don’t also need different colors for each column. The gratuitous use of color has distracted me from the message, wasting my time for no good reason. The scale for each chart starts and finishes at the same point so the columns can be fairly compared.īut what do the column colors represent? My initial thought was that they would color code the different reasons, allowing me to quickly find the same reason in each age band.Ĭolor can also be used to draw attention, but the largest and smallest columns both use strong bold colors, so that doesn’t appear to be the motivation here either.Īfter some time I realised that the colors simply match the column order. The columns are sorted from largest to smallest allowing us to quickly see the reasons for hospitalisation in order for each age band. There’s something fundamentally wrong with this chart. Excel for Customer Service Professionals.
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